Welcome to our reporting tool

Please do not report a highways emergency online - call 0345 606 6171.

To report a new problem and check existing reports:

  • Zoom into the map, or enter a road name, parish, postcode, or existing report reference, in the search bar along the top.
  • To view the status of existing reports, click or tap on the coloured icons. If your concern has already been reported, then the matter is already being assessed. There is no need to re-report it to us.
  • To report a new problem, click or tap to pinpoint exactly where the problem is and complete the "Report a problem" text fields with details.
  • Grit Bins that are serviced are shown as Grit Bin. To request a refill, please plot over the relevant bin.

For further information on the use of our tool, please see our highways reporting tool webpage.

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